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Network Issues

Filesystem failure with our hosting server (Reported)

Affecting System - | Priority - Critical

Hello,

We have filesystem failure with our hosting server.
At the moment all hosting services unavailable.
We're doing our best to restore hosting server functionality.
Sorry for inconveniences.

Thank you for understanding.

HostATree Support - Technical Department

Date - 06/02/2014 11:40
Last Updated - 06/02/2014 11:41


Spruce Server Going Down (Scheduled)

Affecting Server - Spruce Server | Priority - Critical

As some may know the spruce server has been pretty unstable the past few days. We have figure out the issue to it and need to take it down for about 20 minutes. We must recompile apache. This will happen later today around 2:00 PM EST. We apologize for this inconvenience, if you have any questions find us on the help desk or live chat.

Date - 03/12/2010 00:00 - 03/12/2010 00:00
Last Updated - 03/12/2010 11:28


Spruce Server - Downtime (Scheduled)

Affecting Server - Spruce Server | Priority - Critical

We want to start off by apologizing for this downtime. Fortunately however the server will only be down for a short period of time late in the morning. We are performing a scheduled hard drive installment which should take no longer than 1 hour. If you have any questions please open a ticket at our support desk.

Date - 07/19/2009 00:00 - 07/19/2009 00:00
Last Updated - 07/19/2009 12:08


Network Maintenance - HostAtree Website (Scheduled)

Affecting Other - Website | Priority - Critical

On Saturday the 18th of April we will be doing emergency maintenance on a few of our switches. This will however not affect any of our customer’s websites but instead cause downtime for our main website (hostatree.com) for approximately 2 hours with intervals of downtime in 15 minutes. We apologize for this inconvenience and if you have any questions feel free to open a ticket at our helpdesk.  

 

 

Date - 00/00/0000 00:00 - 00/00/0000 00:00
Last Updated - 04/16/2009 13:16


Network Maintenance (Update) (Scheduled)

Affecting Other - Network/Main Site | Priority - Critical

On Monday, March 30th at 3AM EST, network maintenance will be performed on the switch that provides our main server with its data. During this maintenance window, we will be shutting down all services for a period of about 5 to 10 minutes. Please note: this will not affect any of our clients websites only our website (hostatree.com)

We apologize for the late notice, however, we were just given this notice from our data center moments ago.

If you have any questions, please feel free to contact us at support@hostatree.com.

Date - 03/30/2009 03:00 - 03/30/2009 03:10
Last Updated - 03/28/2009 17:21


Network Maintenance (Scheduled)

Affecting Other - Network/Main Site | Priority - High

Update: This maintenance has been rescheduled for Monday, March 30th at 3AM EST. If you have any questions, please don't hesitate to ask.

On Friday, March 27th at approximately 3AM EST, network maintenance will be performed on the switch that provides our main server with its data. During this maintenance window, we will be shutting down all services for a period of about 5 to 10 minutes. Please note: this will not affect any of our clients websites only our website (hostatree.com)

We apologize for the late notice, however, we were just given this notice from our data center moments ago.

If you have any questions, please feel free to contact us at support@hostatree.com.

Date - 03/27/2009 03:00 - 03/27/2009 03:10
Last Updated - 03/28/2009 17:17


Spruce Server - Downtime (Scheduled)

Affecting Server - Spruce Server | Priority - High

We want to start off my apologizing for this downtime. Fortunately however the server will only be down for a short period of time late in the morning. We are performing a scheduled restart of the server after performing maintenance on the server. The server will only be undergoing a restart so we do not expect more than 30 seconds of downtime. If you have any questions please open a ticket at our support desk.

 

Date - 03/17/2009 00:30 - 03/17/2009 00:31
Last Updated - 03/16/2009 23:37



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